Local support

Borders

Staff Support and Counselling Service offers an opportunity to talk in confidence about any type of problem.
Available to: all NHS Borders staff
To self refer, email: ohsadmin@borders.scot.nhs.uk
Or tel: 01896 825982.
Service open: 8.30am-4pm, Mon-Fri.

Occupational Health offers clinical advice and support to promote physical and mental wellbeing.
Available to: all NHS Borders staff via self-referral or management referral
Email: ohsadmin@borders.scot.nhs.uk
Or tel: 01896 825982.
Service open: 8.30am-4pm, Mon-Fri.

Spiritual Care Service
Based in Borders General Hospital Chaplaincy
Available to: all NHS Borders staff
Tel: 01896 826564

NHS Borders intranet provides a range of information and self-help resources.
Available to: all NHS Borders staff.

National Helplines

National Wellbeing Helpline for everyone working in health & social care services
Tel: 0800 111 4191

Breathing Space
Tel: 0800 83 85 87

Scottish Borders

Scottish Ambulance Service Borders

Scottish Borders

Employee Assistance Programme (PAM Assist) provides a confidential helpline service offering a range of support and advice including stress counselling and other health related advisory services.
Available to: Scottish Borders Council employees
Helpline open 24hours a day, 7 days a week.

Scottish Borders Council Occupational Health Service
Available to: Scottish Borders Council employees
Referrals to: Askhr@scotborders.gov.uk

Mental Health First Aiders provide confidential support to anyone with concerns about the mental wellbeing of themselves or a fellow employee.
Available to: Scottish Borders Council employees
Tel: 01835 825 038
Email: MHFirstAiders@scotborders.gov.uk

Welfare Benefits Service
Available to: Scottish Borders Council employees
Tel: 01896 661 394
Email: wbs@scotborders.gcsx.gov.uk

Scottish Borders Council website provides staff information on resources, including guidance, FAQs & mental health and wellbeing support
Link: https://www.scotborders.gov.uk/info/20027/working_for_us/1010/staff_information_-_coronavirus_covid-19

Scottish Ambulance Service Borders

Here For You COVID-19 Helpline: 0131 451 7445

Phone line open: 9am-5pm, Mon-Fri.

Email: Here4U@nhslothian.scot.nhs.uk
Available to: Scottish Ambulance Service staff based in the Borders.
Scottish Ambulance Service intranet (@SAS) provides updates, guidance and briefings, with a dedicated wellbeing section outlining available resources and support.

Employee Assistance Programme (Help) offers an employee counselling service, provided by trained counselling and welfare practitioners.
Available to: All Scottish Ambulance Service staff and family members residing at home address
Tel: 0800 032 9849
Service open: 24 hours a day, 7 days a week
Link to information and guidance: https://sgcp.helpeap.com/

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral.
Available to: All Scottish Ambulance Service staff
Tel: 0131 275 7890 (Then press Option 1)
Email: nss.sasoccupationalhealth@nhs.net
Service open: 9am-5pm, Mon-Fri. Voicemail service operates out with these hours

Be Mindful provides an online mindfulness course to improve mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Register for programme at: https://www.bemindfulonline.com/scottish-ambulance-registration

Chaplain offers a confidential listening service to support staff (regardless of religious belief)
Available to: All Scottish Ambulance Service staff
Tel: Deacon Michael Ross on 07929 012 832
Service open: 6pm-10pm, Mon, Tues, & Wed.

RUOK? Provides information and resources on intranet @SAS regarding how to support your own and colleagues’ mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Access through SAS intranet.

The Ambulance Service Charity (TASC) offers mental, physical & financial support for ambulance service staff.
Available to: All ambulance service staff nationally
Freephone: 0800 1032 999 10am-4pm, 7 days a week, with voicemail service out with these hours
Email: support@theasc.org.uk
Link: https://www.theasc.org.uk for further information

Shout is a crisis text line

Text ‘Shout’ to be put in touch with a trained Crisis Volunteer who will chat to you using trained techniques via text.

Available to: Scottish Ambulance Service Staff

Text: 85258, 24 hours a day, 7 days a week

Service open: 9am-6pm, Mon-Fri.