The Staying Well Service is a portal to a range of wellbeing support. Once you contact the Staying Well Service, our Wellbeing Team will triage your needs and direct you to the most relevant support. This support could come from one of our Wellbeing team or from an external organisation.
You can contact the Staying Well Service by emailing sas.stayingwell@nhs.scot
Further information can be found on the SAS intranet.

The Ambulance Staff Crisis Phoneline provides ongoing suicide and mental health care for all UK ambulance staff.
Tel: 0300 373 0898
Phoneline open: 24/7, 365 days a year
Further information: https://www.theasc.org.uk/crisis/

Employee Assistance Programme (Help) offers an employee counselling service, provided by trained counselling and welfare practitioners.
Available to: All Scottish Ambulance Service staff and family members residing at home address
Tel: 0800 032 9849
Service open: 24 hours a day, 7 days a week
Link to information and guidance: https://sgcp.helpeap.com/

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral.
Available to: All Scottish Ambulance Service staff
Tel: 0131 275 7890 (Then press Option 1)
Email: nss.sasoccupationalhealth@nhs.net
Service open: 9am-5pm, Mon-Fri. Voicemail service operates out with these hours.

The Ambulance Service Charity (TASC) offers mental, physical & financial support for ambulance service staff.
Available to: All ambulance service staff nationally
Freephone: 0800 1032 999 10am-4pm, 7 days a week, with voicemail service out with these hours
Email: support@theasc.org.uk
Link: https://www.theasc.org.uk for further information.

Shout is a Crisis text line
Text ‘Shout’ to be put in touch with a trained Crisis Volunteer who will chat to you using trained techniques via text
Available to: Scottish Ambulance Service Staff
Text: 85258, 24 hours a day, 7 days a week
Service open: 9am-6pm, Mon-Fri.

Trauma Risk Management (TRiM) is a confidential, peer-led support process for anyone affected by a traumatic or potentially traumatic event at work. TRiM uses a ‘watchful waiting’ approach, with check-ins around 72 hours and again at 28 days, to identify ongoing distress and offer further support through Occupational Health if needed.
You can find information about accessing TRiM on the SAS intranet.

Scottish Ambulance Service intranet (@SAS) provides updates, guidance and briefings, with a dedicated wellbeing section outlining available resources and support.