A heartfelt thank you boosts everyone’s morale. Keep finding ways to show that you and the wider organisation recognise, appreciate and value the work of staff.
Be cautious about the language of “heroes”. It risks making it harder for people to ask for help and some staff feel uncomfortable being lauded for “just doing their jobs”.
People, including you, have worked incredibly hard in response to Covid19, often working in ways that are unsustainable beyond the short term.
They deserve our thanks but also our efforts to find ways to make their work sustainable as the pandemic continues and as we try to find a new normal.
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